Shipping, Returns & Cancellation Policy

We are pleased to offer shipping across all States and Union Territories of India.

Free Shipping

We currently offer Free Shipping across India on prepaid orders.

Note: If Cash on Delivery (COD) is selected as the payment method, an additional COD handling fee will apply.

Order Processing & Delivery

  • Orders are usually processed within 1–2 business days (Monday to Saturday).

  • Delivery timelines may vary depending on location and courier service availability.

  • In rare or unforeseen circumstances, shipping may take longer than expected. In such cases, customers will be informed promptly.

Shipment Tracking

Once your order is shipped, you will receive shipment details along with an Airway Bill (AWB) Number via email/SMS/WhatsApp for tracking purposes.

We currently ship through multiple trusted courier partners across India.

Payment Methods

We accept the following payment methods:

  • Prepaid Payments via Razorpay

  • Cash on Delivery (COD) (additional charges applicable)

All payments are accepted in Indian Rupees (INR).
GST is included wherever applicable.

Important Unboxing Video Requirement

Mandatory Video Proof

To ensure transparency and protect both the customer and our business from fraudulent claims, it is mandatory to record a clear unboxing video before opening the package.

The video must:

  • Start before opening the parcel

  • Clearly show the shipping label and sealed packaging

  • Show the complete unboxing process without cuts or pauses

Claims without proper unboxing video proof will not be accepted in cases of:

  • Missing items

  • Wrong product received

  • Damaged product

  • Packaging tampering

  • Fraud-related complaints

This policy is strictly enforced for verification purposes.

Return Policy

We only accept returns under the following conditions:

  • Wrong product delivered

  • Damaged product received

  • Major color mismatch issue

Returns requested for reasons such as dislike of product, size issues, or change of mind will not be accepted.

Return Conditions

To be eligible for a return:

  • The product must be unused, unworn, and in original condition

  • All original tags, packaging, and invoice must be included

  • Items damaged after use or after tag removal will not be accepted

  • Products must be packed securely before return shipping

For damaged items, original tags must remain attached for verification and claim approval.

How to Request a Return

To request a return:

  1. Keep the product safely packed with invoice and tags intact.

  2. Email us with:

    • Order ID

    • Images of the product

    • Packaging images

    • Mandatory unboxing video proof

Contact Email: contact@nahharfashions.in

After verification, return instructions will be provided.

Return Shipping

Currently, we do not provide free return pickup or return shipping.

Customers are responsible for:

  • Return courier charges

  • Taxes and handling fees

Shipping charges are non-refundable.

Returns should be sent to:

Nahhar Fashions
34/9, Devli Rd, Khanpur Village,
Khanpur, New Delhi, Delhi – 110062

Warranty

All products are sold without any warranty or guarantee unless specifically mentioned otherwise.

Once the product is delivered successfully, Nahhar Fashions will not be responsible for damages caused after delivery.

Exchange Policy

We currently do not offer exchanges on any products.

Cancellation Policy

Orders can only be cancelled before 7:00 PM on the same day the order is placed.

To request cancellation, contact us through:

Orders that have already been shipped cannot be cancelled.